Listoria

Delete your Listoria account

You can delete your Listoria account and the data stored with it at any time, from the app or from a browser. You don't need to have the app installed.

How to delete your account

  1. Open Listoria: the Android app, or the web app at app.listoria.me.
  2. Sign in with the email address of your account, if you aren't signed in already.
  3. Open Settings and choose Delete account.
  4. Confirm. Your account is deleted right away, and this can't be undone.
Open Settings in Listoria

If you have a subscription

A subscription bought on the web is cancelled as part of the deletion. If you subscribed through Google Play, cancel it there first: deleting your account doesn't stop Google Play from charging you.

What is deleted

  • Your sign-in account, with your email address and your username: immediately.
  • Your Favs and Lists: removed from your account and from the device you delete it on immediately, and erased from our servers after 90 days.
  • The links you shared: they stop working immediately, and are erased from our servers within 10 days.
  • The record of who joined through your links: immediately.

What we keep, and why

  • A record of the account with no email address or name on it: when it was created, last used and deleted, its settings (such as the language), the status of its subscription and its payment reference. We keep it because we have to keep records of subscriptions and payments for accounting and tax purposes.
  • The records of your payments are held by Google Play or by our payment provider, under their own terms.
  • Lists that other people saved from a link you shared are their own copies, and are not deleted.
  • If you joined through someone's link, the record that it brought in an account stays, with no email address or name on it, so that their count doesn't go down.
  • If you had your free month or a subscription: a coded form of your email address, from which the address can't be read, the date your free access ends, and how many people joined through your links, for 12 months. If you sign up again with the same address in that time, the new account carries on from there, towards the free months for sharing too, instead of getting another free month.

If you use Listoria without an account

Your Favs and Lists exist only on your device. To erase them, open Settings and choose Reset local data.

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